Newsflash

We are pleased to announce that our workflow has recently been reexamined for compliance with both ISO 17100 and ISO 18587, and fulfillment of all requirements for the process of translation services and post-editing of machine translation has been confirmed.

ISO 17100 defines the requirements for all aspects of the translation process that directly affect the quality and delivery of translation services. The scope of certification covers quality-assured specialist translations, proofreading, localization, DTP, and terminology management and confirms that EVS Translations delivers language services that meet international quality standards.

ISO 18587 defines the requirements for full, human post-editing of translation-machine-translation output. Certified machine translation post-editing (MTPE) allows corporate clients to meet objectives for time and cost while providing an opportunity to enhance the final quality.

At eight global locations, EVS Translations’ in-house teams of translators and translation engineers edit the raw machine output according to the client’s quality requirements. Additionally, secure closed-system customized MT and AI-powered solutions can be integrated into clients’ workflows.

At EVS Translations, we pride ourselves on delivering exceptional services that exceed our clients’ expectations. In a recent project, we worked on a brochure translation for a hypermarket specializing in construction materials.

This undertaking presented several unique challenges showcasing our expertise and commitment to excellence.

Working in Adobe Illustrator, we encountered a new hurdle that required us to explore innovative solutions. To ensure accurate translations, we incorporated a unique, additional tool into our workflow, allowing us to maintain efficiency and precision throughout the process.

• Read the full customer showcase here

Over the last couple of years, several companies have had to modify their operations, including employee communication methods. One of our customers has effectively navigated this shift by hosting online Q&A events, which proved very successful. To ensure the inclusion of their global workforce, the customer looked for a solution to provide the content in real-time in their main corporate languages, German, French, Spanish, and Japanese.

After consulting with the client, we settled on live remote interpreting as the ideal solution for the client’s use case.

• Read the full customer showcase here.

Our latest edition of the Order of the Month today features a contribution from our AV department!
Many thanks to Oliver Steinert-Lieschied for agreeing to write this article.

Recently we received an “exciting” order from one of our loyal customers: A while ago, we prepared a special XML file for the client and translated it into 25 languages. At the time, however, not all elements needed to be translated, we only needed to translate the elements that the customer had marked as requiring translation in a PDF file.

Since then, the client had changed some of these passages and now wanted to have these changes translated – in other words, it was an “update order.” The major challenge for us was the fact that not everything had had to be translated in the previous order and that these elements were not supposed to be translated in the update order either. To make things more complex, the client had in the meantime had further changes translated outside of Studio in a separate Excel file.

To avoid the enormous effort of having to align 25 languages, we opted for a 'compromise' solution where the translators used the Excel file as a reference alongside the translation in Studio. To prevent the TMs from being contaminated with untranslated segments, the update order was “perfect matched” with the previous job, but these locked segments were all set to “Not Translated” afterwards – regardless of whether they were translated or not. Luckily, this was not a problem in this case, because these locked segments were all already available in the TM. In the end, these tricks made it possible to deal with this more complex order relatively smoothly.

Have a complex AV project and unsure where to start?

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Effective communication is crucial for businesses to expand their reach and cater to diverse markets in today's globalized world. For manufacturers and suppliers of tabletop and buffet solutions within the hospitality industry, translating product catalogs into multiple languages is a crucial step toward connecting with international customers.

This showcase explores the challenges and solutions faced by a customer who entrusted us with translating their extensive 80+ page catalog into two languages, specifically ES(MX) and FR(CA).
By focusing on accuracy, language expansion, and spatial constraints, we successfully tackled this demanding project using InDesign.

• Read the full customer showcase here

At the end of 2022, we received a project request from a new client for translations and voiceovers for a large number of fitness and relaxation video and audio files which were to be used in their proprietary app.

There was a total of 86 video and 43 audio files in German, adding up to over 24 hours of audio. The end client is one of Germany’s largest health insurance providers.

The entire project, from order confirmation until the delivery of the last batch of files, took three months to complete.

• Read the full customer showcase here.

Just recently, one of our most loyal customers hired us to complete a video project – and a complex one, at that. They sent us 139 minutes of video material from a staff meeting, full of highly specific financial terminology. The job was to transcribe everything in 6 workdays, as well as translating everything into English (20,000 words) and providing German and English subtitles.

The whole matter was complicated by the fact that the customer had nothing but a negative experience with service providers in this field and was extremely skeptical that the completed project would meet its specifications and expectations. Through a trial transcription and many planning meetings, the account manager in charge gained the trust of the client, who was not disappointed.

A cross-departmental team of 12 people completed the project to the full satisfaction of the client. The content was transcribed by 4 experts, while a proofreader monitored consistency and compliance with the customer style guide. Then, 3 translators and a proofreader were involved with the actual translation and were supported throughout by our translation technology team. In order to meet the tight deadline without sacrificing quality, the transcribers, translators, and the technology team worked in parallel. While some content was still being transcribed, other content was already being translated.

Bad experience with past vendors? Hesitant to launch a long-overdue video translation?

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