We did it! EVS Translations has been successfully certified in accordance with DIN ISO 17100:2015 and DIN ISO 9001:2015. Around four weeks ago, auditors from the LinquaCert and TÜV SÜD certification authorities were at our offices and put our translation and quality management processes through their paces. The result is that our service and processes in the field of quality-assured specialist translations, proofreading, localisation, desktop publishing and terminology management are now certified in line with the DIN ISO 17100:2015 standard, which is aimed specially at translation service providers. It replaces the previous DIN EN 15038:2006 standard and is now valid not only at European level, as in the past, but at international level, too. A new addition is that the professional skills of employees play an even larger role. While expertise in a specialist field has a particular relevance for translators, the necessary qualifications of and demands on project managers is, at the same time, clearly regulated.
The DIN ISO 9001:2015 standard evaluates the process of companies, no matter their size, in terms of their quality management. This serves to improve internal communication and to improve the management of processes. This standard takes a process-oriented approach, and in its revised version places more emphasis on risk management. Appropriate emergency solutions have been prepared for potential risks, which take effect immediately in the event of serious problems, thus ensuring IT security and data protection at all times. Quality management tasks at EVS Translations bring all the pieces together, makes sure that all processes are complied with department- and company-wide, and initiates optimization measures if necessary.
EVS Translations made a deliberate decision to certify all the services and processes in question and independent inspection authorities can now confirm that EVS Translations is a one-stop provider of quality-assured specialist translations and desktop publishing solutions.
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