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Quality Management

Because quality doesn’t just need to be delivered – it also needs to be managed.

Your ISO-Certified Language Service Provider

EVS Translations is certified in accordance with ISO 9001 and ISO 17100 for quality management, and maintains a verifiable QM system according to these standards. This includes the following recorded processes, as a minimum requirement, which are outlined in our company's QM handbook. Adherence to QM processes are continuously monitored by means of internal and external audits. We are also certified according to ISO 18587 for post-editing of machine translation output.

  • Selecting staff resources (external/internal)
  • Identifying and maintaining qualifications
  • Processing enquiries
  • Processing orders
  • Quality assurance
  • Recording, processing and analysing client feedback
  • Handling client property
  • Performing and analysing internal/external audits
  • Correction and prevention measures

If your team would like to know more about our quality management processes, contact EVS Translations today.

Quality management – EVS Translations Blog

20 Years of Service in Ensuring Quality Translations – Congratulations QSD e.V.

 

As the mouthpiece of the translation industry, the Qualitätssprachendienste Deutschlands e.V. (German association of quality language services), known in short as QSD, is nationally and internationally employed in promoting improved communication and recognition of the [...]

EVS Translations is New Member of Qualitätssprachendienste Deutschlands e.V.

 

As of February 1, 2017, the Qualitätssprachendienste Deutschlands (QSD) association has one more member – EVS Translations is now a part of the network that represents the interests of medium-sized translation companies within the European Union of Associations of [...]

Quality Assured Specialist Translations

 

We did it! EVS Translations has been successfully certified in accordance with DIN ISO 17100:2015 and DIN ISO 9001:2015. Around four weeks ago, auditors from the LinquaCert and TÜV SÜD certification authorities were at our offices and put our translation and quality [...]

Free White Paper “What Does Quality Mean in Translations?” Published

 

Preparations for our first white paper are complete – “What Does Quality Mean in Translations?” is now available to download from our website. The paper outlines what to watch out for when choosing a language service provider for your translation projects as well as [...]